Privacy Policy (COPPA-Compliant)

Privacy Policy for Texts From Pets, LLC
Effective Date: August 05, 2025

Texts From Pets (“we,” “us,” or “our”) values your family’s privacy. This Privacy Policy explains how we collect, use, and protect personal information when you and your child use our mobile website and app, Texts From Pets (the “Service”).

1. Information We Collect
We collect only the minimum information needed to provide your child with a fun and safe messaging experience.

Collected from Parents:
– Parent’s email address
– Parent’s mobile phone number

Collected about Children (with parent consent):
– Child’s first name or nickname
– Uploaded photo of your child’s pet (optional)
– AI-generated messages for the child (based on profile setup)

We do not ask for a child’s last name, address, or any contact information.

2. How We Use This Information
We use the information to:
– Personalize the child’s experience with messages from their pet
– Deliver pet messages to the parent’s phone or email
– Allow you to update, review, or delete information at any time
– Improve our service and ensure technical functionality

3. AI Messaging Content
All AI-generated messages are designed to be fun, safe, and age-appropriate. We do not allow children to interact directly with the AI or generate their own content.

4. How We Protect Your Data
We use industry-standard security protocols to store and protect your data, including:
– Secure cloud storage
– Encrypted communication
– Limited access to child data

Your information is never sold or shared with third parties.

5. Parental Rights
Under the Children’s Online Privacy Protection Act (COPPA), you have the right to:
– Review the personal information we’ve collected about your child
– Request deletion of that information
– Withdraw consent at any time

To exercise these rights, email us at hello@textsfrompets.com.

6. Parental Consent Notice
Before we activate pet messages for your child, we must obtain your verified parental consent, as required by the Children’s Online Privacy Protection Act (COPPA).

By providing your email address or phone number during registration, you confirm that:
– You are the child’s parent or legal guardian.
– You consent to the collection and use of your child’s first name and pet photo (optional).
– You consent to the generation and storage of AI messages for your child on our secure servers.
– All messages will be sent to you (not directly to your child) via your provided contact information.

You may withdraw this consent at any time by contacting us at hello@textsfrompets.com.

7. Changes to This Policy
If we update this policy, we’ll notify you via email and update the effective date above.

8. Contact Us
If you have any questions or concerns, please contact us at:
hello@textsfrompets.com
Texts From Pets, LLC, New Jersey, USA